Warranty
Warranty Policy:
Our Limited 3 Year Warranty is applicable to all hearing aids purchased from our online store. We take immense pride in the quality of our products and are committed to ensuring the utmost satisfaction for our valued customers.
Warranty Coverage:
The hearing aids are covered by this warranty for a period of 3 years from the date of purchase, guaranteeing freedom from defects in materials and workmanship. If any defects are detected, we will repair or replace the hearing aids, at our discretion. This comprehensive warranty covers all parts and labor required for the repair or replacement.
Exclusions:
Please note that this warranty does not cover damage or defects resulting from misuse, including exposure to water, drops, impacts, or extreme temperatures. Additionally, any alterations or unauthorized repair attempts made to the hearing aids by anyone other than our authorized technicians are not covered. Loss or theft of the hearing aids is also not included in this warranty.
Claim Process:
To initiate a claim under this warranty, kindly reach out to our customer service team with your purchase information and a detailed description of the defect. Our team will provide you with the necessary instructions to proceed with the claim. If the hearing aids need to be returned for repair or replacement, cover the shipping costs to our facility, while we will cover the cost of shipping the repaired or replaced hearing aids back to you.
Additional Information:
This warranty grants you specific legal rights, and you may have additional rights that vary from state to state. In the event that any provisions of this warranty are deemed invalid or unenforceable, those provisions will be disregarded while the remaining provisions will remain in effect. We are fully committed to offering exceptional service and support to our customers. Should you have any inquiries or concerns regarding this warranty or your hearing aids, please don't hesitate to contact us at hello@microhearingaids.com or (408) 351-7828.