FAQ's

Q: Do you accept returns if the hearing aids don't work?

A: Certainly! We offer an industry-leading 60-day return policy for all our customers. If you don't absolutely LOVE your new hearing aids, you can return them at no expense.

Q: Will insurance cover the cost?

A: Unfortunately, insurance companies do not provide coverage for any hearing aids. This is precisely why we established our company—to bridge the gap in the market for affordable, low-cost hearing aids. We recognized the need to serve customers who required hearing aids the most.

Q: Will the hearing aids fit my ears?

A: Absolutely! Our package includes multiple tips of varying sizes to ensure the perfect fit for your ears.

Q: Do I need to undergo a hearing test?

A: Not at all! Our hearing aids are completely customizable and can be adjusted to accommodate your current hearing level. No hearing test is necessary to purchase our hearing aids.

Q: Why are the prices so affordable?

A: We operate as a direct-to-consumer retailer, cutting out intermediaries and passing the resulting savings directly to you. Furthermore, since we don't have retail locations, we are able to reduce overhead costs and pass those additional savings on to our customers.

Q: What does the full 3-year warranty cover?

A: The full 3-year warranty guarantees coverage for the hearing aids you purchase from our website. It encompasses everything stated—providing you with peace of mind for the duration of the warranty period.